WInterpark, as a resort is nice and pleasant, generally everyone friendly. The rental company of Basecamp 492 , WInterpark Lodging Company, was giving us very nice service. The house is starting to run down a little bit, compared to the unit we had last year (#470)
The ski school for the children is excellent!!! We had four happy little skiers, who loved evrything and learned a lot. They went to scholl for 6 days and we are very pleased with the results.
The day care was horrific. By far the worst we ever have encountered. We paid for 4 days, but had the child there for 2 1/2. The children NEVER were taken outside, although we were told to buy goggles and provided snow suit etc. On the contrary, the child seemed to have been put to sleep the whole time and almost seemed tranquilized. The resort HAS to do some improvement there. We cannot recommend the place to anyone. Untrained, unfriendly personnel, truly incredible. Just to note, the little girl goes to a Montessori nursery school at home and does not have a bit of a problem, she loves to go. It is not the spoiled child syndrome, in case this is what the head of the day care will comment. It is not good for the resort to offer such a truly very bad experience.
We will not need this service any more next year, as we will be ready to send all to ski scholl, so we do consider to return. If we had another little one we certainly would not!!
Maria Abel
Manager's Response:
Maria,
Thank you for taking the time to share your good experience (and bad experience with daycare at the resort). I have sent your comments to the head of the resort and of the entire ski school and day care operations and will post comments when I get their response. We have not heard that before, so I'm hoping it is an exception to the rule. There was very cold weather when you were here and I'm wondering if that's why they didn't take them outside.
We hope you'll return to Winter Park again and we'd love to host you.
Sarah